![]() Browser - Google Chrome 10+, Internet Explorer (IE)10.0+, and Firefox 3.6.x, 12.Browser - Google Chrome 10+, Internet Explorer (IE)10.0+, and Firefox 3.6.x, 12.0+.Operating System - Windows 7, Windows 8, Windows 8.1, Windows 10.Remove "HP Support Solutions Framework" through Add/Remove programs on PC.HP Support Solutions Framework - Windows Service, localhost Web server, and Software.This tool will detect HP PCs and HP printers. Note: This tool applies to Microsoft Windows PC's only. Technical data is gathered for the products supported by this tool and is used to identify products, provide relevant solutions and automatically update this tool, to improve our products, solutions, services, and your experience as our customer. įor more information about Thunderbolt 3 host system and motherboard compatibility, refer to the Thunderbolt 3 Compatibility and Troubleshooting guide.This product detection tool installs software on your Microsoft Windows device that allows HP to detect and gather data about your HP and Compaq products to provide quick access to support information and solutions. If the manufacturer of your host device is not listed, you should contact the manufacturer or refer to their website for more information.įor more information about how to check which version of the Thunderbolt software and firmware you are currently using, see the following FAQ. The following website includes links to some of the manufacturers of Thunderbolt 3 host devices. Update the Thunderbolt controller drivers.įor more information about how to update the software, firmware, drivers, and BIOS or UEFI, refer to the website of the manufacturer of the Thunderbolt 3 host device.When you purchase through links on our site, we. Power up the docking station and connect it to your computer. Update the Thunderbolt controller NVM firmware on your Thunderbolt 3 host device. After that update firmware on the docking station.Update the Thunderbolt software on your Thunderbolt 3 host device.Everytime it says that the detected DisplayPort hub is 0.0.0.0.0 and is trying to install 5.8.4. ![]() z370 Extreme4 Asrock aic TB 3 card (everything else works via the dock, the display does not) Ive run the firmware installer a couple of times. If your computer is not detecting your Thunderbolt™ 3 device, try the following: G2 dock wont install DisplayPort Hub G2 120w dock. ![]()
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